Postage & Returns

Returns Policy

You may return unused and unwanted products within 30 days of purchase.

If the product is faulty and needs returning please contact us at orders@findyourfeet.com.au

If you need to return a product please contact us at orders@findyourfeet.com.au 

Postage

All orders are posted via Australia Post.  

The following options are available

Standard Australia Post Delivery (3-7 days) $9.95

Signature On Delivery Australia Post (2-7 days) $15.95

Express Australia Post Delivery (1-2 days) $24.95

International  Delivery (6-21 days) depending on country. Express not available.

We do our best to process and despatch online orders within 1-2 business days. All orders placed by 2pm AEST Monday to Friday are normally processed and despatched that same day.  Public holidays and high volume times in the year may cause a slight delay to regular processing.

We deliver using Australia Post’s services and orders are despatched from our Hobart, Tasmania CBD location.

Australia Post Parcel Post or Express Post is used for all orders.

If you have any questions about your order, please contact us by email us at orders@findyourfeet.com.au and we’ll be happy assist.

PLEASE NOTE:

Postage of bulky items or multiple items will require further postage costs and will be advised upon picking your order.

Express Post to some locations may not be possible. 

* some items may have a higher freight charge due to their size