Shipping Policy

All orders are posted via Australia Post.  

The following options are available

Standard Australia Post Delivery (3-7 days) $9.95

Express Australia Post Delivery (1-2 days) $24.95

International  Delivery (6-21 days) New Zealand. Express not available.

We do our best to process and despatch online orders as soon as possible.  

  • Orders are processed and dispatched Monday to Friday (except Public Holidays).
  • Orders are usually dispatched within 2 business days (during sale periods please allow up to 5 days). 
  • Please see your order confirmation email to see if we are experiencing any delays to dispatch times. 
  • Should you require your order to be dispatched urgently please contact us by calling 0466 906 167.  Additional charges will apply.
  • The delivery times provided are an estimate only.  We will make every effort to ensure delivery within the timeframe, factors such as public holidays and peak delivery times may not always allow this to be possible.

We deliver using Australia Post’s services and orders are despatched from Tasmania.

Australia Post Parcel Post or Express Post is used for all orders.

Split deliveries occur when items in an order need to be sourced from multiple locations. If this is the case your order may come in multiple packages from different locations.  No additional shipping fees will be incurred.

We post with Australia Post satchels and boxes. The satchels are made with 80% recycled plastic, or POLLAST!C recycled plastic satchels (90% ocean plastics). All of which can be recycled at soft plastic recycling centres. Some local resource centres and supermarkets have this capacity.  

The cardboard boxes are also a Forest Stewardship Council (FSC) certified product, meaning the materials in this product can be traced back to healthy, sustainably managed forests.  

We will continue to update the products we use to send to you.

If you have any questions about your order, please contact us by email us at orders@findyourfeet.com.au or call 0466 906 167 and we’ll be assist you in your enquiry.

* some items may have a higher freight charge due to their size

PLEASE NOTE:

Postage of bulky items or multiple items will require further postage costs and will be advised upon picking your order.

Express Post to some locations may not be possible.